In-person fraud occurs when a customer at your business tries to make a purchase using a lost or stolen credit or debit card.
This occurs when you receive an order from a customer by phone, mail or online using an invalid card or one that is not authorized by the card holder.
To learn more or to report a fraud, the following agencies are available.
Phonebusters: 1-888-495-8501, www.phonebusters.com
(Phonebusters are a national anti-fraud call centre. They collect complaints and forward them to the appropriate law enforcement agencies)
- The Competition Bureau: 1-800-348-5358, www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/home
- The RCMP: www.rcmp.gc.ca/scams-fraudes/index-eng.htm
- Reporting Economic Crime Online: www.recol.ca
- The Canadian Council of Better Business Bureaus: www.bbb.org